Why Bubble Implements a $1 Pre-Authorization During Free Trials
When you initiate a free trial with Bubble, a $1 pre-authorization check is performed on your card to confirm the validity of the payment method on file. While this may appear on your card statement as a pending charge, please rest assured that it won’t be processed. This is a temporary hold, which will expire automatically, usually within 7 days, at which point the $1 hold will be released back to your account.
Understanding the $1 Pre-Authorization Charge
The $1 pre-authorization is a standard industry practice used to verify the authenticity of payment methods. This is not an actual transaction; it ensures that the payment method is active and capable of processing future transactions. The authorization amount is nominal and is never finalized as a permanent charge.
Why Does It Appear in My Statement?
Even though the $1 pre-authorization is not processed, it often appears in your bank statement as a pending transaction. This is a common occurrence for pre-authorization holds, and processing times can vary depending on your financial institution.
Timeline for Reversal of the Charge
The pre-authorization hold typically expires within 7 days. Once released, the $1 pending charge will no longer appear in your account statement. Despite variations among banks, this timeline usually holds true universally. If the charge persists after this period, the resolution process remains straightforward.
Steps to Take If the Amount Is Not Refunded
If the $1 authorization charge remains pending in your statement beyond the standard 7-day period, consider these steps:
Contact Your Bank: Reach out to your bank's support team and inquire about the authorization hold. Some banks may require you to provide specific transaction details.
Provide Transaction Details: Offer information about the pre-authorization charge, such as the time it occurred, to assist your bank in verifying and resolving the issue.
Contacting Your Bank for Assistance
For a faster resolution, your bank may need supplementary details, including a System Trace Audit Number (STAN) or a reference number to expedite their internal investigation. Ensure you communicate that this transaction is a pre-authorization and not a completed charge. By following these steps, you can confirm the status of your $1 pre-authorization and ensure funds are released promptly. Should further assistance be required, don’t hesitate to liaise with your bank directly.