Billing & Payments
Invoices, payment methods, credits, refunds, and answers to common billing questions.
By Support and 2 others3 authors38 articles
What is Bubble’s refund policy?
Who can I talk to if I have a question about my billing?
How can I see all of my invoices?
How can I apply my coupon code?
How do I change the paying user of my subscription?
How do I use my Bubble credits?
Why is my payment not going through?
What can Bubble credits be used for?
Will I get notified before I’m charged for workload overages?
Can you retry my failed invoice payment?
When is Sales Tax charged on my invoices?
I do not recognize a charge from Bubble -
what should I do?
Can I pay use multiple cards to pay for different apps on my account?
Can I transfer my Bubble credits to another account?
How can I add a tax ID to my invoices?
I have perk credits on my account - why was I charged for upgrading from a free trial to a higher tier plan?
Where can I see my Agency plan invoice?
I paid my plan - why am I still seeing the payment due banner on my account page?
Why do I need to set up 3DS secure to make payments on Bubble?
Where can I see my credit balance?
Why didn't my credits apply to my purchase?
When do my Bubble credits expire?
As a user in India, why won't payments for my monthly subscription go through?
How can I update the information that appears on my invoices?
How can I remove a payment method from my account?
Why didn't my workload units reset after I paid for my monthly subscription?
Will I be charged for the full month's workload usage if I switch from a Legacy plan to a WU-based plan partway through the month?
Why do I see a $1 charge for starting a free trial?
How is an app subscription billed when the app has additional charges for workload overages?
Billing cycle
Will I receive an email before my free trial ends?
What happens when I add my VAT ID to my account?
How does subscription billing and payment work on Bubble, including free trials and possible charges?
How can Indian users subscribe to Bubble plans and complete payments under RBI guidelines?
What happens to credits when an Agency seat is removed after an invoice has been issued in Bubble?
How can I apply for sales tax-exempt status on my Bubble account and what happens after approval?
How can I resolve issues with card payments, failed transactions, or resubscriptions in Bubble?
Why do I have $1 authorization charges for apps that I cannot see on my home page?