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I can't receive marketplace payouts through Stripe based on my location. How can I receive payouts?

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Written by Support Bubble
Updated over 3 weeks ago

We use Stripe for payment processing and payouts, which has a restriction on payouts sent from the US to certain countries, as indicated in their documentation here. Known countries impacted by this include, but are not limited to:

  • India

  • Pakistan

  • Brazil

If you're able to set up a Stripe Connect account that's based in the US and set up with a US bank account, you may be able to receive payouts to that account through Stripe.

Otherwise, if Stripe isn’t supported in your country or certain restrictions apply (like Stripe’s limitations on transfers from non-India accounts to India-based accounts, mentioned above), you can explore using PayPal as an alternative, if available.

To use Paypal for Marketplace payouts, please follow the steps below:

  1. Set up your Marketplace account on the Marketplace profile page.

  2. Set up the PayPal account where you want to receive payouts.

  3. Verify that you have made a sale or have pending payouts on the marketplace, as this is required before completing PayPal integration.

  4. Reach out to our team via the Bubble chatbot.

  5. Include the following information in your message:

    1. Your Bubble marketplace account email address.

    2. Your PayPal account email address.

You can find more details about setting up your PayPal account here.

Troubleshooting PayPal Integration

If you're experiencing difficulties with your PayPal setup, be aware that integration will fail if you do not have any pending payouts or sales on the Bubble marketplace. Once a sale or payout is recorded, you will be able to complete the setup process.

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