All of your invoices are available for you to view by navigating to your Account page and selecting "Invoices" on the left-hand side. If you update your business name or address in the "Billing" section of your Account page, you can download an updated version of your invoices reflecting these changes
Accessing Invoices for Active Accounts
If your Bubble account or app subscription is still active, follow these steps to access invoices:
Log in to your Bubble Account: Go to your Account page.
Navigate to the Invoices Section: On the left-hand side menu, click on "Invoices."
Switch Between Plan Types: If your invoices are not visible, adjust the dropdown menu under the "Plans tab." Change from "Currently Subscribed" to "Previously Subscribed" to ensure full visibility into both active and archived subscription invoices.
Understanding Invoice Accessibility for Deleted Accounts
Upon account deletion, all associated data—including invoices—will be permanently removed and is no longer retrievable. It is crucial to download and save any invoices you may need before deleting your account.
Troubleshooting Missing Invoices
If you encounter issues locating invoices (e.g., a missing invoice for a previously subscribed app or system glitches), try the following steps:
Check Subscription States: Toggle between "Currently Subscribed" and "Previously Subscribed" plans under the "Plans tab" in the Invoices section.
Contact Support: If the invoice still does not appear, it might be due to a system limitation. Reach out to Bubble support to report the issue and provide account details for resolution.
Summary
In general, managing and accessing your Bubble invoices depends significantly on the status of your account or subscription. While active and deactivated accounts allow invoice retrieval through the Account page or Bubble support, deleted accounts permanently erase all associated data, emphasizing the importance of downloading invoices beforehand.