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How can I cancel my plan?

Support Bubble avatar
Written by Support Bubble
Updated over a month ago

You have the flexibility to cancel your plan at any point. Here are a few key points to remember:

  • App plans stay active through the end of the billing cycle: Your app plan will stay active through the end of your billing cycle, meaning your app will stay live (if you’ve already published it) and will consume workload units.

  • Workload consumption: If overages are enabled on your application, you will be responsible for any overages accrued after canceling your application and before the end of your subscription period. To avoid overages, disable overages in Settings.

  • Workload tiers: you can't buy workload tiers after your plan is cancelled.

For cancellation, you can either use the app editor settings page or our AI-powered bot for assistance.

Frequently Asked Questions

Can I cancel a subscription for a specific app?

Yes, you can cancel subscriptions for specific apps by confirming the app’s details during the cancellation process.

Will I be charged after canceling?

No future charges will occur after the subscription has been canceled. However, paid features remain active until the end of the current billing period unless otherwise specified.

What if I need help canceling my subscription?

If you require assistance, Bubble Support can provide guidance or, in some cases, cancel the subscription on your behalf upon confirmation. This may involve verifying specific details regarding your app or subscription.

To cancel through the app editor:

  1. Open your app’s editor, click on Settings, then on the App Plan tab. From there, you can cancel one of two ways:

    1. Click "Cancel plan" on your current plan option.

    2. OR - Click on the "Change Plan" button, then click the "Select" button on the Free plan, fill out the required fields in the cancellation popup, and click on the button at the bottom of the popup to confirm.

To cancel through the Support bot:

  1. Make sure you're logged into your bubble.io account, then open the bot by clicking on the conversation icon at the bottom right-hand side of any bubble.io page.

  2. Ask to cancel your app plan or subscription.

  3. Follow the prompts from there to allow the bot to automatically cancel your subscription for you!

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